Understanding the group knowledge is a team building activity that helps the team understanding the group knowledge and abilities, as well as the intentions and actions towards increasing it.
Running the activity
1. Please list all knowledge and abilities we believe a team like ours should have.
2. For each item, answer the following question: How do we feel as a group about these? Please place the listed items at the appropriate area:
we know that we know – it is clear to the whole group that we do have this knowledge.
we didn´t know that we know – the knowledge existed within the group, but it was not clear to the whole group that we did have this knowledge.
we didn´t know that we don´t know – the knowledge does not exist within the group and no one was aware of it.
we know that we don´t know– the knowledge does not exist within the group, but we were aware of it.
3. Give the participants another chance to list items to the we didn´t know that we don´t know quadrant. “So think again about the things we did not know. Things we were not aware of. Things we have to investigate further in order to understand it, and figure out what is it that we don´t know.”
4. Have a conversation about the items on we know that we know, and the desire to move all important knowledge to this quadrant.
5. Read the items for the remaining 3 quadrants and mark the intent to move such items according to the following questions (consider drawing arrows for indicating the items movement):
What are the items we should move from we didn´t know that we know to we know that we know?
What are the items we should move from we didn´t know that we didn´t know to we know that we don´t know?
What are the items we should move from we know that we don´t know to we know that we know?
6. Add action items on a different post it color to indicate the actions individuals are doing for improving the team knowledge
Ignorance is not a bliss! Despite of the popular saying “ignorance is bliss”, an effective group of people must understanding the overall group knowledge. This activity is very useful clarifying that, and even more important, it enables the team to align on the actions they want to take towards increasing the group knowledge. This activity is inspired on the conscious competence learning mode, also known as the four stages of competence.